You've got to give people a disincentive to cheat.

You want to hire great people and give them the opportunity to fail. You need to let them figure things out as they go along. If they fail repeatedly, then you probably have to find a different person, but if you don't let people have that opportunity to fail, they don't get to learn and grow and try things.

I am at home with my kids from 6 to 8. If I have a work dinner, I'll schedule to have dinner after 8. But we're working at night. You'll get plenty of emails from me post-8 P.M. when my kids go to bed.

I really like the mission at SurveyMonkey, which is, we help people make better decisions. It's just a great thing.

I just find that people can waste a lot of time in meetings, so I try to restrict meetings to the minimum that they need to be. But I have lots of time in my day where I am available to have informal conversations, where I grab someone to talk, and people can just walk up to my desk and talk to me.

If you use your old business models to restrict people, they're going to find ways to get that content the way they want it.

If you're an entrepreneur and you're starting a company, I think the first thing you do is you go and talk to a bunch of people. But then the next thing you probably should do is figure out if there's a broader demand than just people you know. That's where I think SurveyMonkey is pretty valuable to people.

In general, you don't want competitors to understand your business outside of telling people your revenue and profitability numbers.

I made my kids into Viking fans, so they will carry their misery with them, too. A little disappointment in life goes a long way.

The NBC using us on air is a great endorsement of quality.